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<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face=Arial><FONT
size=3><SPAN class=691444214-24062009>Cisco is looking for a Data Center
Engineer for its Thornton, CO, facility. </SPAN>The Data Center Engineer
plays a key role in maintaining 99.999% availability of WebEx Services to
customer, and supports key objectives related to WebEx Services and <st1:place
w:st="on"><st1:PlaceName w:st="on">Data</st1:PlaceName> <st1:PlaceType
w:st="on">Centers</st1:PlaceType></st1:place>. As part of a Global Team, is
responsible for monitoring, initial troubleshooting and escalation of technical
issues with all WebEx Services and systems. Installs and troubleshoots hardware
and data cabling in the <st1:place w:st="on"><st1:PlaceName
w:st="on">Data</st1:PlaceName> <st1:PlaceType
w:st="on">Center</st1:PlaceType></st1:place>. Works closely with Customer
Support and Engineering teams to manage and resolve issues. <SPAN
style="mso-spacerun: yes"> </SPAN>This is a <STRONG>graveyard</STRONG>
shift position.</FONT></FONT></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o:p><FONT face=Arial
size=3> </FONT></o:p></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face=Arial size=3>Overall
Responsibilities </FONT></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face=Arial size=3>• Monitor
and troubleshoot WebEx Production Services and Network using multiple
proprietary and commercial tools. Troubleshoot system, hardware, network and
application problems. (40%)</FONT></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face=Arial size=3>• Monitor
Remedy trouble tickets and troubleshoot, update, and resolve as needed.
(15%)</FONT></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face=Arial size=3>• Install
hardware, assist with upgrades, and perform repair requests with peers.
(15%)</FONT></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face=Arial size=3>• Develop
standard operating procedures and engage in training and continuous learning
with peers and other teams. (10%)</FONT></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face=Arial size=3>• Work
closely with the peers and management on projects. Interface with, and provide
escalations to management and other teams with in WebEx as required.
(10%)</FONT></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face=Arial size=3>• Manage
the physical <st1:place w:st="on"><st1:PlaceName w:st="on">Data</st1:PlaceName>
<st1:PlaceType w:st="on">Center</st1:PlaceType></st1:place> infrastructure and
work with vendors to resolve problems. (10%)</FONT></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o:p><FONT face=Arial
size=3> </FONT></o:p></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face=Arial size=3>Desired
Qualifications and Experience:</FONT></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face=Arial size=3>• Four to
six plus years experience in Data Centers, minimizing downtime and maximizing
service availability. Ability to work within standard procedures and change
control guidelines</FONT></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face=Arial size=3>•
<STRONG>Four or more years work in technical environments with experience in
Linux or Unix.</STRONG> Windows and Networking also helpful. </FONT></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face=Arial size=3>•
Detailed experience and knowledge of OS and application logs and searching and
correlating errors in logs with hardware and service problems. Hands-on
experience with installing and troubleshooting Linux and software
applications.</FONT></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face=Arial size=3>•
Familiar with physical work in Data Centers, including rack and cabinet systems,
cable trays and managers, raceways, ladder rack etc. Ability to lift, install
and work with heavy equipment.</FONT></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face=Arial size=3>• General
understanding of Data Center infrastructure, including AC and DC power, UPS,
Generators, HVAC, Security, Fire Suppression and Alarm.</FONT></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face=Arial size=3>•
Knowledge of ITIL.</FONT></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face=Arial size=3>• Solid
understanding of Network principals and designs. e.g. TCP/IP, HTTP, SSL, DNS,
Load balancing, Peering, and general familiarity with voice (POTS and VOIP)
networks, terminology and functions. </FONT></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face=Arial size=3>• Must be
willing to work various shifts as needed, and flexible to assist in coverage as
needed. <SPAN style="mso-spacerun: yes"> </SPAN>Initial position is on
Swing Shift.</FONT></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face=Arial size=3>• Self
Starter who is comfortable working as part of a globally distributed team; Works
well with others and has excellent written and verbal communication skills.
</FONT></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face=Arial size=3>•
Methodical and careful with attention to detail, but flexible to find creative
technical solutions to customer affecting problems.</FONT></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face=Arial size=3>• Team
player with peers in the organization.</FONT></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o:p><FONT face=Arial
size=3> </FONT></o:p></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face=Arial><FONT
size=3>This position is <STRONG>graveyard shift - 11pm to 9am (4x10) Either
Sat-Tues or Wed-Sat</STRONG>.<SPAN class=691444214-24062009> Please share
this opportunity with anyone you think would be interested - referrals are
greatly appreciated. Interested parties should email their resumes to <A
href="mailto:jladrier@cisco.com">jladrier@cisco.com</A>.</SPAN></FONT></FONT></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face=Arial><FONT
size=3><SPAN class=691444214-24062009></SPAN></FONT></FONT> </P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face=Arial><FONT
size=3><SPAN class=691444214-24062009>Thanks,</SPAN></FONT></FONT></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face=Arial><FONT
size=3><SPAN class=691444214-24062009></SPAN></FONT></FONT> </P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><FONT face=Arial><FONT
size=3><SPAN class=691444214-24062009>Jeannie</SPAN></FONT></FONT></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><o:p><FONT face=Arial
size=3> </FONT></o:p></P></FONT></DIV>
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<P
style="FONT-WEIGHT: normal; FONT-SIZE: 11px; COLOR: #666666; FONT-FAMILY: Arial, Helvetica, sans-serif"><STRONG>Jeannie
LaDriere</STRONG><BR><STRONG>Career Services
Manager</STRONG><BR><STRONG>Staffing<BR></STRONG><BR><A
style="COLOR: #666666"
href="mailto:jladrier@cisco.com">jladrier@cisco.com</A><BR>Phone
:<STRONG>972-813-1489</STRONG><BR></P></TD>
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<P
style="FONT-WEIGHT: normal; FONT-SIZE: 11px; COLOR: #666666; FONT-FAMILY: Arial, Helvetica, sans-serif"><STRONG></STRONG><BR>2200
George Bush Freeway <BR>Richardson, TX 75082<BR>United States<BR><A
style="COLOR: #666666"
href="http://www.cisco.com/">www.cisco.com</A></P></TD>
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