[NCLUG] Cable @home questions

[Bill Thorson]

Matt Pujol wrote:

> Bill,
>
> I have @home working well with Linux.  I didn't use DHCP, I went static IP.
> Your static IP and the DNS info are listed on the install paperwork the
> @home_guys had (I'm assuming) your wife sign.  The problem with their system is
> it sometimes takes hours for the @home system to get all the routing info
> propagated down the system for your new modem, and sometimes I think it never
> happens.  The @home_guys always leave even if the modem doesn't come up
> immediately.  They probably told your wife it would be up in an hour or so.
> When they first installed my modem, it never worked on the network until I
> called the 800 number and told the service person to "push my modem".  Then it
> worked.  The operative phrase is "push the modem".  Apparently, it's a command
> they initiate from the head end that forces all the downstream equipment to
> recognize your modem.  If you get a service person who doesn't understand that
> term, call back until you get one that does.
>
> Regards,
>
> Matt

Thanks Matt,

I've been believing all along that I cannot be this dumb and that things
should be working.  I'll give them a call.

Bill

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