[NCLUG] Cable @home questions
Rob Gorman
rob at emphasys.net
Fri Oct 13 14:26:44 MDT 2000
I had similar symptoms/problems when I first got my cable modem and after
two weeks of a very long story, they discovered that I was provisioned for a
different brand cable modem than the RCA that they gave me.
Now, I never got a satisfactory explanation as to what they meant by
'provisioning' but ever since they re-provisioned the thing (something done
on their end), it has worked fine. Anyone out there know?
Oh yeah, I read some review of cable modems a while back and in the review
the Surfboard was at the bottom of the spectrum and the RCA was in the
middle. I can't remember now what was rated the highest. I think this was
in one of those Ziff-Davis online publications.
hope this helps,
-rob
on 10/11/00 9:42 PM, Bill Thorson wrote:
>
> nclugers,
>
> I got @home installed (my wife wanted it) and cannot seem to get it
> working. It came with the Surfboard 3100 modem. Since I live and work in a
> Microsoft free zone so their software doesn't help me at all.
>
> Here are my symptoms after power on:
>
> 1) Power light flashes and then turns green.
>
> 2) Receive light flashes and then turns green.
>
> 3) Send light flashes and then turns green.
>
> 4) Online light flashes, flashes, flashes, ...
>
> If I understand things correct the modem is trying to acquire it's
> IP address from the upstream DHCP server and cannot. It this correct?
> If yes then it isn't my problem, right?
>
> I've let the modem set up my nic card via DHCP and surfed to it's
> built-in web pages at http://192.168.100.1/. All the status info
> I get it this:
>
> Acquire Downstream Channel Done
> Obtain Upstream Parameters Done
> Establish IP Connectivity using DHCP In Progress
>
> And the logs say things like this:
>
> 5-Warning D520.2 DHCP Attempt# 1 BkOff: 4s Tot DSC:1
> OFF:0 REQ:0 ACK:0
>
> Then I though for awhile. "Dang, does the Winders software provide DHCP
> service to the modem?" I've spend the last hour or so proving to myself
> that it doesn't because, using tcpdump, I never saw a bootp packet head
> to my machine from the modem. I did see the other direction from the
> dhcpcd I was running.
>
> What am I doing wrong?
>
> Bill
>
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