[NCLUG] local end-user support

[Michael Riversong]

The end users i support tend to be "high purpose" or "self actualized" people.  They want to get the job done, and that job is something beneficial to society.

In some cases, Linux is the best choice for these people, because it allows them to get their work done without getting in the way.

Actually i don't have very many clients, and the ones i do have tend to stick around for many years.  That said it's always nice to find a few more to fill in gaps between assignments.

-----Original Message-----
>From: DJ Eshelman <djsbignews at gmail.com>
>Sent: Nov 12, 2007 4:50 PM
>To: Northern Colorado Linux Users Group <nclug at nclug.org>
>Subject: Re: [NCLUG] local end-user support
>
>You know, the more I've been thinking about all of this, the more I was
>thinking about some really great products that I'd love to start supporting
>for end users, like LinuxMCE (I've had a few customers in the last few years
>express pretty extreme frustration with Windows Media Center, this could be
>a capture market for us).
>
>And, in the very near future, the gPC (Google PC) - a $200 PC that Wal Mart
>will be selling
>
>The thought I had, and this is unfortunate, is that given the choice, I
>would not want to support someone who was only willing to spend $200 on a
>PC!  At least the LinuxMCE customer would be wanting high-end hardware and
>would want the very best.  It's the old adage that the customer who pays the
>least complains the most.
>
>So, this brings up the other 'burning' question - what kind of 'end-user'
>would you *want *to support?
>
>But again, with what we're doing lately with Small Businesses, I'm starting
>to see Linux gaining a second wind in this market, with emerging
>technologies like VMWare and people just simply unwilling to put up with IIS
>as a webserver.
>I've also been deploying Linux-based solutions in areas of network
>management and managed services - so it's not a stretch to think that given
>the right 'killer apps', Linux could be a viable solution.
>
>I always think of the medical clinics I support that call me every day.  If
>their applications had been programmed on Linux, I can pretty much guarantee
>they wouldn't have the issues that they often call me with.
>
>But hey... it keeps the paycheck steady, so why rock the boat, right?
>
>-DJ
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Michael Riversong

Cheyenne, Wyoming

Beautiful Music for the Glory of God

http://home.earthlink.net/~mriversong