[NCLUG] cheap cat5 cable
Michael Dwyer
mdwyer at sixthdimension.com
Tue Dec 10 13:50:00 MST 2002
> I won't presume you to tell you what to do: that's your choice. But I
> have found that speaking up does work, and was asking why you didn't try
> it: all too often in the early 21st century, people do not know that
> they are being rude unless you speak up and protest their lack of
> manners. Silence simply engenders the continued behavior. And
> complaining will sometimes work.
>
>> Customer service is king.
>
> Unfortunately, not always, and for damn sure, especially not in Boulder.
Apparently, not in the UK, either. I found this story recently. I
thought it was sort of interesting. In general, europeans don't expect
the personal service that people in America (apparently) expect.
http://news.bbc.co.uk/2/hi/uk_news/2542923.stm
For what it is worth, I've had to wait around in Wintronic, too. But
I'm usually able to amuse myself with the assorted toys they have
scattered around. Personally, I think the people who work there are
quite professional and knowledgable -- something that is faaaaar too
lacking in so many other technical retailers. I shudder whenever I see
High Speed Monster Cable(tm) EtherNet cable...
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