[NCLUG] WREQ (was Request Tracker)

[Jim Wildman]

The wreq software is not supported.  There is an official fork project
going at http://www.owlriver.com/projects/trainwreq

Currently databases (other than the gdm) are not supported.  That is
one of the enhancements planned.

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Jim Wildman, CISSP                                      jim at rossberry.com
614-404-1897                                     http://www.rossberry.com

On 27 Mar 2002, Corey Snipes wrote:

> We use wreq at work for several queues, and I found it lightweight and
> intuitive from a user standpoint.  It has a decent search.
> 
>   http://www.math.duke.edu/~yu/wreq/
> 
> I never tried to administer it, though.  I'm not sure what's stored
> where, or whether it can use databases at all.  Downsides include poor
> attachment handling on our lists (which may actually be a function of
> the config and mailserver, and not an inherent problem).
> 
> We switched my queue to Remedy about a year ago, and there are still
> days that I really miss wreq...
> 
> - Corey Snipes
>   Boulder, CO, USA