[NCLUG] local end-user support
Chad Perrin
perrin at apotheon.com
Wed Nov 7 12:27:30 MST 2007
I'm curious about something . . .
MS Windows end-users have access to local, easily aquired support for
their systems. Often such support is a rip-off, where some bored
know-nothing tech spends all day wiping hard drives and reinstalling the
OS and drivers from whatever CDs are brought in by the customer, but
sometimes it's worth something -- and regardless of whether the support
is any good, it's still *visible* support, so that people feel reassured
that they can get local support when they need it.
Is there any end-user Unix/Linux support in this area? If so -- how
easily can it be found? Is it listed in a telephone book somewhere that
I haven't seen? Is it easily located via Google? Is it generally found
only via word of mouth? Where can people get end-user support services
for non-Microsoft, non-Apple systems where people can get the "you don't
have to do anything, we'll do it for you" support they can expect to find
for MS Windows?
I just wonder whether such a thing exists around here. I'm also
skeptical whether there's much of a market for it -- but if there's
someone providing such services, I guess that person or organization
would who place to ask whether my perception of a lack of market for it
is accurate.
--
CCD CopyWrite Chad Perrin [ http://ccd.apotheon.org ]
Anonymous: "Eat your crow early, while it's young and tender. Don't wait
until it's old and tough."
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