[NCLUG] local end-user support

[Michael Milligan]

Chad Perrin wrote:
> I'm curious about something . . .
> 
> MS Windows end-users have access to local, easily aquired support for
> their systems.  Often such support is a rip-off, where some bored
> know-nothing tech spends all day wiping hard drives and reinstalling the
> OS and drivers from whatever CDs are brought in by the customer, but
> sometimes it's worth something -- and regardless of whether the support
> is any good, it's still *visible* support, so that people feel reassured
> that they can get local support when they need it.
> 
> Is there any end-user Unix/Linux support in this area?  If so -- how

Well, this UG is "support" in this area.  Best-effort, of course.

> easily can it be found?  Is it listed in a telephone book somewhere that
> I haven't seen?  Is it easily located via Google?  Is it generally found
> only via word of mouth?  Where can people get end-user support services
> for non-Microsoft, non-Apple systems where people can get the "you don't
> have to do anything, we'll do it for you" support they can expect to find
> for MS Windows?

I would do that... for $75/hour.  But nobody is willing to pay that, far
as I know.

> I just wonder whether such a thing exists around here.  I'm also
> skeptical whether there's much of a market for it -- but if there's

Not at pricing somebody trying run such a business (at least in the US)
would need to survive, unfortunately.

Regards,
Mike

-- 
Michael Milligan                                   -> milli at acmeps.com