[NCLUG] local end-user support

Brian Wood bwood at beww.org
Thu Nov 8 08:09:10 MST 2007


Sean Reifschneider wrote:

> 
> People who think for a second they are going to be able to successfully sue
> an Oracle or Microsoft over software performance issues are just dreaming.

I agree, especially the way licenses are written.

It's like the "contract" on the back of one of those old Western Union
telegrams (which you were agreeing to by paying for their services).

It said the company would "attempt" to deliver your message, by whatever
method the company, at its sole discretion, deemed appropriate.

So if they scotch taped it to an ailing pigeon, or even shouted (or
whispered) it out a window, they had met their obligation.

But even if you happen to be in the right you will almost certainly lose
against a well-financed and savvy legal team.

Besides, what you want is working software, not a courtroom win.

That's why I don't work for that guy anymore, he was a nutcase.

beww




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